Terms of service

1. Use of the Website

You agree to:

• Use the site only for lawful purposes
• Provide accurate, up-to-date information during checkout
• Not attempt to misuse or hack the website

We reserve the right to block or suspend access if we suspect any misuse.

2. Products & Pricing

All products listed on our website are subject to availability. Prices are listed in INR (₹) and may change without notice. We make every effort to ensure product images and descriptions are accurate, but minor variations may occur due to photography, screen resolution, or handmade finishes.

3. Orders & Payments

By placing an order, you confirm:

• You are legally capable of entering into a contract
• You authorize us to charge your selected payment method

Orders are considered confirmed once payment is successfully processed. We reserve the right to cancel or refuse any order at our discretion.

4. Shipping & Delivery

We aim to dispatch orders within the estimated timeline shown on product pages. However, delivery times may vary due to factors beyond our control (e.g., weather, courier delays). You will receive a tracking link once your order is shipped.

5. Returns & Exchanges

We offer returns and exchanges subject to our Return Policy (insert actual link). To be eligible:

• Products must be unused and in original condition
• Return requests must be made within 10 days of delivery

Customized items are not eligible for returns unless there is a manufacturing defect.

6. Intellectual Property

All content on this site—including product designs, text, images, graphics, and branding—is the property of 99Crafts and may not be used or reproduced without written permission.

7. Limitation of Liability

We do our best to offer accurate information and smooth service, but we’re not liable for:

• Temporary site unavailability
• Product misuse or wear and tear
• Third-party delivery delays or failures

Our total liability in connection with any product shall not exceed its purchase price.

8. Privacy

By using the site, you agree to the terms of our Privacy Policy. We are committed to protecting your personal information.

9. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts of [Insert City, e.g., Jaipur or Delhi].

10. Contact Us