Privacy policy

1. Information We Collect

When you use our site, we may collect the following types of information:

Personal Details: Name, phone number, email address, shipping and billing address.

Payment Information: Credit/debit card or UPI details (processed securely via third-party payment gateways).

Order History: Products purchased, order date, transaction details.

Device & Usage Data: IP address, browser type, device information, pages visited, and time spent on the site.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate order updates, confirmations, and customer support
• Improve our website and shopping experience
• Send promotional emails or offers (only with your consent)
• Prevent fraud and secure transactions

3. Sharing Your Information

We do not sell or rent your data.

We may share information with:

• Trusted service providers like payment gateways, delivery partners, and website analytics tools, strictly for business operations.
• Legal authorities if required to comply with applicable laws, regulations, or legal proceedings.

4. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and help us understand site usage. You can choose to disable cookies through your browser settings, though this may affect how the site functions.

5. Data Security

We take reasonable steps to protect your data. Our website uses SSL encryption, and we partner with secure third-party payment processors to handle transactions. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You can:

• Request access to the personal data we hold about you
• Ask us to correct or delete your data
• Opt out of marketing communications at any time

To do so, email us at: support@99crafts.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, and the revised policy will take effect once published.

8. Contact Us

If you have any questions about this policy or how we handle your data, please contact: