FAQ

1. What does 99 Crafts specialize in?

We currently design and manufacture men’s leather footwear with a focus on craftsmanship, comfort, and timeless design. Soon, we’ll be expanding into women’s and children’s footwear as well.

2. Where are 99 Crafts shoes made?

All our footwear is crafted in our own in-house manufacturing unit, ensuring strict quality control at every stage.

3. Do you make customized footwear?

Yes. We offer personalized footwear options, where you can choose details like size, fit, leather finish, or design elements to suit your style.

4. Do you also manufacture for other brands?

Yes, alongside our own label, we manufacture premium footwear brands, which speaks to the trust in our craftsmanship and standards.

5. How can I place an order?

You can shop directly through our website by adding your chosen product to the cart and completing checkout with your preferred payment method.

6. What payment methods do you accept?

We accept credit/debit cards, UPI, net banking, and wallets, all processed securely through trusted payment gateways.

7. How long does shipping take?

Ready-to-ship products are dispatched within 2–4 business days and customized footwear may take 7–10 business days before dispatch.

8. What is your return policy?

You can request a return or exchange within 7 days of receiving your order, provided the shoes are unused and in original condition. Please note: customized footwear is not returnable unless defective.

9. How do I track my order?

Once your order ships, you’ll receive a tracking link by email or SMS so you can follow your package until delivery.